At aFIFA Task Desk, privacy is treated as a core trust obligation. This policy explains how we collect, process, store, and protect personal information when you engage our AI, Cloud, DevOps, and enterprise technology execution services. aFIFA operates from Toronto, Ontario, Canada and serves customers across North America and multiple international regions.

1. Information We Collect

We collect only the information necessary to provide our services. This includes:

Account Information: Your name, Email address, phone number, and billing address when you register for services.
Payment Information: Transaction records processed through local and international payment rails. We do not store full card numbers.
Technical Data: IP addresses, browser metadata, device details, and access logs generated during site and portal use.
Support Communications: Messages exchanged via our ticket system, WhatsApp, or Email support channels.

2. How We Use Your Data

Your data is used exclusively for:

Managing your service account and processing scoped work orders
Processing payments and generating invoices
Providing enterprise support and resolving technical issues
Sending service-related notifications (billing reminders, maintenance alerts)
Improving our services and website performance

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Protection & Security

We implement industry-standard security measures to protect your data, including:

SSL/TLS encryption across web traffic and API communications
Imunify360 server-level malware protection
Daily off-site backups via JetBackup for disaster recovery
Access controls and authentication for administrative systems

4. Cookies & Tracking

We use essential cookies to maintain session continuity and user preferences in our website and client portal. We do not rely on third-party advertising trackers. Any analytics data is aggregated and anonymized where possible.

5. Third-Party Services

We use trusted third-party services for specific functions:

WHMCS for client account and billing management
Google Workspace / Gemini AI for AI-driven domain suggestion workflows
Payment gateways (Interac-enabled processors, card processors, and bank APIs) for transaction processing

Each third-party provider operates under their own privacy policy. We only share the minimum data necessary for service fulfillment.

6. Your Rights

You have the right to:

Access and review the personal data we hold about you
Request correction of inaccurate information
Request deletion of your account and associated data
Opt out of non-essential communications

To exercise these rights, contact us at support@afifasulehri.com or use our official enterprise support workflows through WhatsApp and ticketing.

7. Data Retention

We retain account data for the active service period and for a limited post-cancellation retention window to support backup recovery and legal compliance. Payment records are retained according to applicable tax regulations.

8. Changes to This Policy

We may update this Privacy Policy periodically. Material changes are communicated through email or client portal notifications. The latest version is always published at afifasulehri.com/privacy.

Last updated: February 2026